Nuzul Takhassusi / Residence guideالعربيةWelcome to the residence
A guide for patients and companions

Everything you need
for a more comfortable stay.

Schedules, services and residence guidelines.
Your Nuzul Takhassusi guide, made simple.

View meal times →
King Faisal Specialist Hospital & Research Centre
Your comfort comes first
⇄

Your trip to the hospital

Outbound and return timetable

→
☾

Ramadan schedule

Iftar, suhoor and visiting hours

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A comfortable stay

Rules and guidelines

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We are here to help

Useful numbers

Internal extensions for use on a hospital telephone.

Reception · in an emergency24927Call ↗Hospital ambulance · emergencies33333Call ↗Hospital enquiries0Dial zero ↗
Throughout the day

Meal times

Regular schedule

Meals are served in the residence dining room. See the Ramadan section for the holy month’s schedule.

☀Start your day

Breakfast

7:00 — 10:00

AM

◉Midday

Lunch

12:00 — 3:00

Noon to 3 PM

☾End your day

Dinner

7:00 — 10:00

PM

◇   Please eat in the dining room and do not take food to your room. Patients referred to a ward may have their meals in the residence dining room.
Ramadan Kareem

Ramadan schedule

Special schedules during Ramadan for fasting and non-fasting residents.

For non-fasting residents

Morning breakfast

8:00 — 10:00AM
For non-fasting residents

Lunch

12:00 — 2:00Noon to 2 PM
For fasting and non-fasting residents

Iftar at sunset

6:00 — 9:00PM
Delivered to rooms

Suhoor meal

1:30AM, after midnight

Main entrance closing time in Ramadan

1:00 AM

All residents must return before closing. The entrance opens at 6:00 AM. See Residence services for the emergency-patient exception.

Ramadan visiting hours

9:30 — 11:30 PM

From 9:30 PM after Isha to 11:30 PM before midnight, in the reception lobby only.

To and from the residence

Bus timetable

Sunday — Thursday
⇄

An easy journey
to the hospital

Choose a direction to view departure times.

The supplied timetable does not list Friday or Saturday services. Contact reception for details.

From the residence to the hospital

Return times follow the handwritten changes in the supplied image, confirmed by the guide owner.

Your daily essentials

Residence services & visits

◷

Visiting hours

Regular hours: 5:00 — 7:00 PM

During Ramadan: 9:30 — 11:30 PM, after Isha.

Every day, in the reception lobby only. Visitors may not enter rooms or other shared areas, including the dining room, prayer room and lounge.

◇

Laundry

7:00 AM — 9:00 PM

The laundry room is self-service, with no dedicated staff member. Each resident is responsible for washing their own clothes. Soap is available free of charge at reception.

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Main entrance

Regular days: midnight — 6:00 AM

During Ramadan: 1:00 AM — 6:00 AM

The main entrance is closed from midnight to 6:00 AM on regular days. During Ramadan, it closes at 1:00 AM and opens at 6:00 AM. All residents must return before closing. An exception applies to a patient attending the hospital emergency department: to enter after the door has closed, the patient must bring an emergency visit document from the emergency reception showing their arrival and departure times at the emergency department.

☀

Lounge

6:00 AM — midnight

Tea, Arabic coffee, Nescafé and creamer are served three times daily, after the dining room finishes serving each meal: breakfast, lunch and dinner.

Room cleaning

7:00 AM — 5:00 PM

Rooms are cleaned daily from 7:00 AM to 5:00 PM.

Rest without disturbance

Green button inside the room door

There is a green button on the inside of the room door. If you would like to rest without disturbance, press this button; it will prevent the door from being opened with any key.

For everyone’s comfort

Residence rules

Your opinion matters

Resident satisfaction survey

7 questions

Your feedback helps improve residence services. Please select one rating for each item. No name or room number is requested.

01 Your satisfaction with reception staff
02 Your satisfaction with room cleaning staff
03 Your satisfaction with dining staff
04 Your satisfaction with security staff
05 Your satisfaction with food quality
06 Your satisfaction with food quantity
07 Your overall satisfaction with the residence

☎ Help